While we know everyone cant help but LOVE our products, we understand that things don't always work out as planned and on occasion things may need to be returned. If so don't worry we have got you covered. Please just drop us an email email@example.com to organize a return/ exchange. Please note our policy lasts 14 days from date of purchase therefore unfortunately we cannot offer a refund or exchange outside of this time frame. Only items that are unused, in the original packaging with tags and in the condition which you received them will be eligible for return.